Automation is revolutionizing industries across the board—from telecom and transport to IT and insurance, with no signs of slowing down. The automation market is on a steady rise, projected to double in size, reaching nearly $400 billion by 2029. But what does this mean for healthcare services?

While healthcare’s human-centered focus may not immediately suggest it as a prime candidate for automation, many non-medical processes play a crucial role behind the scenes—such as insurance billing, coding, pre-authorization, and claims processing. These processes are ideal for automation, and Robotic Process Automation (RPA) is a great entry point to begin optimizing.

Curious about how automation can benefit healthcare providers? Keep reading to explore the key challenges in healthcare workflow automation and learn how RPA can streamline operations in your practice or office.

Discover how Robotic Process Automation is transforming other industries too—insurance, retail, manufacturing, e-commerce, sales, logistics, real estate, and consultancy.

Key Challenges Facing Today's Healthcare Industry

While global factors like COVID-19 and rising gas prices impact all sectors, healthcare faces some unique challenges that continue to grow more pressing.

Hospital managers and healthcare HR specialists are all too familiar with the problem of staffing shortages. The shortage of healthcare professionals is not new—concerns about nursing and hospital bed shortages were raised as early as the 1990s. However, the pandemic, the Great Resignation, and rising hiring costs have only amplified this issue.

Read more about claims processing automation and find out how it can improve your claims management immediately.

What are the benefits of healthcare workflow automation?

Automating healthcare processes addresses key pain points in workflow, enhancing service delivery across the board. Here’s how it benefits everyone involved—medical staff and management alike:

• More time for meaningful work — Automation reduces time spent on repetitive tasks, allowing your team to focus on providing exceptional care and improving patient experiences. This also boosts job satisfaction.
• Reduced operational costs — Automation saves money, which can be reinvested in areas like infrastructure or staff compensation, maximizing your practice's efficiency and growth.

Conclusion – What's Next?

In healthcare, nearly every task and workflow, from clinical trials to medical billing and coding, is ripe for automation. The key to success lies in selecting the right strategy and partnering with an experienced implementation team.

As a UiPath-certified company with deep expertise in medical coding, Destan is fully equipped to help you integrate RPA-assisted workflows while ensuring HIPAA compliance. Our skilled consultants are eager to learn about your vision and guide you through the process of streamlining your healthcare operations with automation. Get in touch with us and share your goals – we’re ready to help!